Comments on: The satisfied customer http://ideasnpink.com/2009/01/21/the-satisfied-customer/ Life is one awesome journey towards new and better horizons Tue, 22 May 2012 08:20:24 +0000 http://wordpress.org/?v=2.3.1 By: Roy Sencio http://ideasnpink.com/2009/01/21/the-satisfied-customer/#comment-960 Roy Sencio Sun, 08 Feb 2009 06:39:20 +0000 http://ideasnpink.com/2009/01/21/the-satisfied-customer/#comment-960 You are absolutely right.. unfortunately smart bro does not seem to be working hard enough to fix issues related to their service instead it spends millions on advertising and marketing to more people. If only they would reallocate that marketing budget to fix their problems they would probably have more happy customers that would in turn refer more people to the service by way of word of mouth, like you say. For my part my experience with them has been bitter and my story is here for those to read and be wary about some of their practices.. http://www.roysencio.com/my-smart-bro-problem/ You are absolutely right.. unfortunately smart bro does not seem to be working hard enough to fix issues related to their service instead it spends millions on advertising and marketing to more people. If only they would reallocate that marketing budget to fix their problems they would probably have more happy customers that would in turn refer more people to the service by way of word of mouth, like you say.

For my part my experience with them has been bitter and my story is here for those to read and be wary about some of their practices..

http://www.roysencio.com/my-smart-bro-problem/

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